Duties and Responsibilities
• Attend to help desk enquiries and ensure that calls are dealt with in a timely manner.
• Ensure that it services provided are compliant with both legal and operations policy requirements and that auditable report are maintained in accordance with the best practice and establish management.
• Managing the SWFT/TISS and ATM activities.
• Sending monthly report to different authorities.
• Preparation of periodic report.
• Monitoring business continuity and disaster recovery programs in the bank.
• Setup of user and email accounts and network/telephone cabling.
• Monitor the network, servers and communications systems and troubleshoot problems in order to maintain the highest level of availability.
• Maintain high standards of service for printers, scanners and pc`s.
• Backup all data daily, archive unused data onto tapes as required and recover data from backup and archive tapes as required.
• Ensure that email system is operating effectively and maintaining technical support documentation in accordance with the procedures.
• User support of win XP, office 2003 and server 2000.
• Ensure that all works are carried out in a safe manner that complies with company and legislated requirements.
• Transfer knowledge to other employees to enable smooth handovers and improved technical base within the department thus leading to consistent level of IT services delivered to the company.
• To ensure and maintain smooth banking operations at highest best level.
• To support the availability of statutory reports on timely basis.
• Perform any other duties related to information technology that may be assigned by the chief Executive Officer.

Qualifications
• Degree or Advanced Diploma in Computer Science/MCSE/Diploma in Information Technology.
• 4 years working experience in IT Systems Administration and Management.
• Decisiveness, Resilience and Resourcefulness.
• Performance orientation and strong problem solving.
• Good communication and high level of interpersonal skills.
• Strong commercial skills.

Remuneration
Uchumi Commercial Bank Limited Offers competitive salary and remuneration package designed in line with the local market. The package will depend on experience and skills.

Mode of Application
Applicant should send a written application together with current CV addressing the above criteria giving full details of previous and current employment, qualifications and referees to:

The General Manager
Uchumi Commercial Bank Limited
ELCT ND Building
P.O.BOX 7811
MOSHI