Job Details:
We are professional Recruiters based in Cape Town and are currently sourcing for a Service Supervisor based in Dar Es Salaam, Tanzania.
Our client is a Global leader in industrial and transport refrigeration. (They offer a competitive salary with excellent growth opportunity and benefits)
We urgently need a person to work in Tanzania (must be a TANZANIAN CITIZEN – not negotiable) with the following qualifications and experience:
• Previous working experience within COMMERCIAL & OR TRANSPORT REFRIGERATION
• Minimum 5 years supervisory experience
JOB DESCRIPTION
You will report to the Service Manager and will perform and be responsible for the following:
• Sales and Marketing of Service Contracts
• Identify new clients (3rd Party) and optimize business from existing customer base
• Customer relations development
• Administrative duties:
o Improvement of the EBIT margin in service
o Ensure that the budgeted monthly turnover is exceeded
o Check and sign service costing prior to invoicing if Service Manager not available
o Debtors – resolve technical invoice queries/disputes
• Execution of physical work together with Field Service Engineers
• Planning and scheduling of work together with Service Manager and Industrial Service Administrator
• Arranging technicians’ daily work schedule
• Approval and submission of technicians’ signed timesheets
• Manage customer SLA’s
• Managing Work in Progress
• Quality management
• Technical support to staff and identify training required
• Management of Health and Safety processes and standards
Minimum Requirements
• Relevant Trade test (advantageous)
• Minimum 5 years supervisory experience
• Previous working experience within Commercial & or Transport Refrigeration
• The position requires availability to work overtime when required in order to meet deadlines
• The position requires cross bordering travelling on occasion
Applications : please send updated CV and current salary structure!
Job Apply Expiry Date: Sep 06, 2015
Apply Email Address: marine@mhgroup.co.za
Company Name: MH Solutions